I love this weather. It reminds me of everything good about growing up in North Carolina. It makes me want to sit outside with a book and a drink and soak up the sun. Which is exactly what I hope to be doing in the next hour.
I've had a really frustrating day. My Blackberry, which is my life line, was having issues. I'm technologically challenged. I can't help it. It's not my area of expertise. Ask me about buying or selling a house. I gotcha. Ask me about eating in a good restaurant, traveling or a good book and I'm all over it. But gadgets? Forget it.
Usually, I have my husband take care of this stuff but he's out of town on a bachelor party. So I spent three hours on the phone today with AT&T and then Blackberry trying to work out the kinks. I have a land line and it's connected to my fax machine. The fax machine has a phone but only a speaker phone. Since you can't speak on the phone you're trying to repair, I spent a lot of time yelling at the speaker phone on my fax. Which is a really ridiculous situation.
I also spent an hour on the phone yesterday with the AT&T warranty people. Did you know that even though you have a warranty on your brand new, less than a year old phone, the warranty department at AT&T will only send you a reconditioned phone, not a new one? Really? I spend $400 on this dumb phone. I better get a new replacement phone not a reconditioned one. It was reconditioned for a reason. FYI-I won and got a new phone. Which made me feel victorious and like I beat the "man."
As you can tell, I have no patience for this situation. It turns me into an angry, raving lunatic. Which is why I want a drink, my book and my roof top deck. Cheers!
1 comment:
I am glad you won! I had a similar situation just the other day with my Blackberry. The track ball froze and all I could do was make and receive calls. No text, internet... I couldn't even set my alarm clock on my phone. I don't even own a real alarm clock. Verizon was totally willing to replace my phone but they had to ship a new one and they weren't going to give me a loaner in the meantime. The guy said "Your phone can still perform its primary function of making and receiving calls." I was like well if I wanted a phone that just made and received phone calls I would be paying a lot less for the phone and service every month! I want my internet access, text, alarm clock etc. on a loaner while I wait for my new phone. I won too!
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